The following are the Terms of Service for dealing with RTC Digital Media Inc. The customer acknowledges these Terms and Conditions by deciding to work with RTC Digital Media Inc or using any RTC Digital Media Inc services or the RTC Digital Media Inc website. This includes signing any agreement that refers to these conditions in print or electronically.
These Terms and Conditions govern RTC Digital Media Inc’s service(s), as defined in a service agreement negotiated by RTC Digital Media Inc and between RTC Digital Media Inc and the Customer. As a consequence, all parties agree on and recognize the following:
1. Policies.
RTC Digital Media Inc guidelines and rules govern all services and can be amended or changed at any moment. RTC Digital Media Inc has the right to modify or adjust any services to ensure compliance with these policies. All communications about RTC Digital Media Inc rules and services must be made via the rtcfigitalmedia.com website, appropriate phone numbers given on the website, or via email to specified rtcfigitalmedia.com email addresses.
2. RTC Digital Media Inc Website Content.
Any websites, programs, or documents that scrape content from this site via RSS feeds, bots, or manual methods will get a DMCA takedown notice from their web hosting provider.
The copyright to all content on this website, both in its entirety and on individual website pages or bits of information, is owned by RTC Digital Media Inc. It may never be cloned or copied to another website without RTC Digital Media Inc’s clear written permission and agreement.
3. The Campaign.
RTC Digital Media Inc does not guarantee the correctness of any information given by the consumer. RTC Digital Media Inc does not and cannot guarantee a certain position(s) or placement of a customer’s website in search engine results pages. Despite its best efforts, RTC Digital Media Inc cannot guarantee the visibility or position of a customer’s website in search engines owing to a number of elements and characteristics of search engine performance rules, search algorithms, and service providers.
Websites submitted to search engines, directors, or other similar lists are not guaranteed to be accepted for reasons unrelated to RTC Digital Media Inc and outside the company’s control.
Individual on-site services may only be conducted by RTC Digital Media Inc if the customer grants access to the website for the services contracted. If RTC Digital Media Inc is unable to deliver services owing to a customer’s failure to allow such access, no refund will be issued. RTC Digital Media Inc is not liable for any unrelated technical difficulties, such as server unavailability or other issues.
RTC Digital Media Inc and the customer can provide campaign development reports and other progress reports upon request or if otherwise mutually agreed upon. The agreement will specifically specify the details of such reports.
SEO clients may expect changes in incoming traffic volume and quality after 90 days (three months) of service activation due to search engine indexing. This timeline is subject to a variety of circumstances, many of which RTC Digital Media Inc has no influence over.
The client authorizes RTC Digital Media Inc to utilize software programs to retrieve and evaluate websites related to the campaign and service offering.
If a client fails to pay or reply immediately to RTC Digital Media Inc representatives, RTC Digital Media Inc reserves the right to refuse or cancel services at any time. Other factors that prohibit our team from completing the job indicated will also result in termination.
4. Cancellation.
The consumer may terminate the Contract without cause within 24 hours of payment receipt by contacting info@rtcfigitalmedia.com or phoning 3657393808. Within the first 24 hours of payment, the customer is entitled to a complete refund. A consumer may terminate the Contract beyond this point, but no return will be given.
If a consumer wishes to cancel after the first 24 hours, they must contact RTC Digital Media Inc immediately using established communication methods. Monthly costs will be charged for completed months, and services will be supplied in full for all paid months unless otherwise specified by the client. Incomplete months are rounded up to the following full month. Any service deposits paid after more than 24 hours will not be reimbursed.
RTC Digital Media Inc has the right to change services, campaigns, and/or the conditions of these services or campaigns at any time by providing customers with a one-week Notice of Change. If the client continues to use the services after receiving the Notice of Change, the customer is deemed to have accepted the Terms Change.
5. Prohibited Uses; License Grant; Representations and Warranties.
The consumer is not permitted to advertise, authorize, or engage in any unlawful or fraudulent business operations. The consumer will not break or encourage others to break any laws, rules, or codes of behavior. In addition, third-party rights, such as intellectual property rights, are protected. Violations may result in the agreement being terminated immediately.
The client provides RTC Digital Media Inc with all rights, including copyright, trademark, patent, and any other rights necessary to carry out the services specified in the agreement. The customer represents and declares that all information given is complete, accurate, and up to date.
6. Disclaimer and Limitation of Liability.
RTC Digital Media Inc DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. EXCEPT FOR INDEMNIFICATION AMOUNTS PAYABLE TO THIRD PARTIES, THIS INCLUDES, WITHOUT LIMITATION, NONINFRINGEMENT, SATISFACTORY QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. NEITHER PARTY WILL BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR PUNITIVE DAMAGES. INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, REVENUE, INTEREST, OR GOODWILL, AS WELL AS LOSS OR CORRUPTION OF DATA OR ANY LOSS OR INTERRUPTION TO CUSTOMER’S BUSINESS. THE AGGREGATE LIABILITY OF EACH PARTY TO THE OTHER IS LIMITED TO THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO RTC Digital Media Inc FOR THE AGREEMENT GIVING RISE TO THE CLAIM.
Aside from payment responsibilities, neither party is responsible for any failure or delay caused by a circumstance outside the reasonable control of the party. This covers any changes to Google’s or other search engines’ algorithms or design that may have an impact on website placement or positioning. That is a continuous indemnification that will continue in full force until it is canceled.
7. Agency.
Customer has the authority to act on behalf of any third party for whom Customer advertises, and such third parties are governed by this Agreement.
8. Payment.
Unless otherwise indicated, the customer is liable for all charges specified in the contract, including any taxes, and must pay all expenses in Canadian Dollars or equal to CAD at the current market currency rate. Deposits are non-refundable after 24 hours from the time the payment is made. Once the customer accepts the project quotation and pays the deposit, the customer is committed to the project’s completion and any fees that were stated at the time the proposal was issued.
In the event of a refused or missed payment, all work will be temporarily halted. In certain cases, the client is required to offer alternative payment within 7 days of being advised of the non-payment issue. If the money is not received within 7 days, the service and account will be terminated. In the event of non-payment, RTC Digital Media Inc maintains the right to restore the customer’s website to its pre-contract form and terminate or suspend any listings. RTC Digital Media Inc has the right to sue the consumer for any overdue debt. If any additional action is necessary to recover late payments, the customer is liable for paying all taxes, government charges, reasonable expenses, and legal fees incurred by RTC Digital Media Inc.
If a collections agency is used to collect outstanding payments due to late payments, lack of response from the customer, or other issues, and the customer wishes to continue with the project, all fees associated with collections efforts will be added to the customer account and will become due immediately.
Where permissible by law, the customer waives any claim for charges unless made within 30 days of the charge date. The customer knows and accepts that any financial and billing information submitted to RTC Digital Media Inc, such as credit card information and other payment information, may be shared with firms working on RTC Digital Media Inc’s behalf. This comprises payment processors and/or sales representatives. This information is only shared in order to process payments. RTC Digital Media Inc may also reveal such information in response to a legitimate legal process or in defense of legal action. RTC Digital Media Inc is responsible for how these third parties utilize this information.
9. Identification.
Customer undertakes to keep RTC Digital Media Inc blameless from any third-party claims filed against the customer or RTC Digital Media Inc in connection with any services given by RTC Digital Media Inc to the customer. RTC Digital Media Inc will also not be liable for any and all damages, losses, or costs, including legal fees, responsibility, or expenditures.
10. Miscellaneous.
The Agreement is governed by the laws of Ontario, Canada, and contains the parties’ complete agreement with respect to the subject matter hereof. Furthermore, this agreement overrides and replaces any previous agreements that may be relevant. Any information in other papers, such as references to a purchase order number, or oral talks that contradict this agreement is deemed null and invalid. With the exception of professional advisers who work under strict secrecy or if necessary to comply with a government law, rule, or regulation, neither party shall reveal the contents or circumstances of this Agreement to any third party.
Customers can provide approvals, permissions, extensions, and consents by emailing support@rtcdigitalmedia.com and receiving a read receipt confirmation. Notice to the Customer may be provided by sending an email to the customer’s account email address. When sent, this email will be deemed received.
Any unenforceable terms will be amended to reflect the parties’ purpose, but only to the degree necessary to make them enforceable. The customer may not assign any of its rights under this agreement, and any effort to do so is null and void.
Revision Date: 30 October 2022